INTRODUCING ENGAGE 40 | Sounds like satisfaction
With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.
This headset has been designed with you in mind (you're welcome). It's light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you're wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there's no better headset to help you make every customer your most satisfied customer yet.
ENGAGE+ | On the ball
A software system that can analyze conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact center headsets.
Live, on-screen pop-ups give instant feedback, so you can improve your customer's call experience as it's happening.
Engage+ delivers live guidance on factors affecting your customer's call experience, including background noise, silence, and interruptions. 1
Onboarding, coaching, and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier, and sweeter.
Integrations with leading plat | formsSee the full picture
Leading monitoring providers have integrated advanced Jabra Engage call data into their solutions, enhancing their value with a clearer view of the customer experience. The Jabra data includes agents' background noise, cross-talk and silence during calls, enabling you to pinpoint and address specific issues.
Together these solutions deliver visual dashboards with insights on audio performance and conversation patterns, to help you enhance agent and customer experience on every call.
MICROPHONE QUALITY | Double the mic, double the satisfaction
Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all, and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.
Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.
COMFORT | A comfortable agent is a happy agent
An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you'll barely know it's there. Weighing in at as little as 1.5oz, or 45g*, it's super lightweight, with angled cushions for the most comfortable fit.
We've also popped an innovative maze-shaped pattern on the earcups of every headset. It's based on studies of actual users like you, and designed specifically to relieve pressure on the ear, helping you stay relaxed, and focused on the needs of your customer.
- Effectively cancels outside noise to eliminate distortion with maximum sound efficiency
- Over-the-head earpiece design provides a comfortable and secure fit
- Boom microphone design ensures maximum convenience and optimal performance
- Noise cancellation provides exceptional hearing under loud environments
- MEMS Technology microphone technology enables reliable voice transfer to ensure maximum usability
- USB Type A host interface ensures dependable data transfer for maximum efficiency
- Stereo sound mode for optimal performance with maximum usability
- Ear-cup design provides optimum comfort and noise isolation
- Hear every detail crisp and clear with a frequency response of 50 Hz-20 kHz
- Lightweight feature for your convenience and ease of usage
