Veeam Premier Support provides high-touch exemplary IT support to our top-tier customers, through personalized and effective service executed through an account-dedicated Support Account Manager (SAM) who will assist you from the very beginning of the case until it is completely resolved.
- Gives you complete peace of mind and confidence in your results
- Features phone support service that helps you handle any mishaps
- Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
- 30 Minute - Severity Level 1/2/3/4 service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum dependability and accurate results
