Veeam Premier Support provides high-touch exemplary IT support to our top-tier customers, through personalized and effective service executed through an account-dedicated Support Account Manager (SAM) who will assist you from the very beginning of the case until it is completely resolved.
- Protects your investment and adds value with increased reliability
- Phone Support service included to resolve your problems
- Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
- 30 Minute - Severity Level 1/2/3/4 service response time for timely completion with increased dependability
- 1 Month service duration to ensure maximum efficiency and precise results
