Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.
- Protects your investment and adds value with increased reliability
- Features web knowledge base access service that helps you handle any mishaps
- 1 Hour - Phone Support service response time for timely completion with increased dependability
- 1 Month service duration to ensure maximum productivity and deliver timely results
