Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.
- Provides reliable support to resolve all your technical issues
- New Releases Update service included to resolve your problems
- 1 Hour - Phone Support service response time for timely completion with increased dependability
- 4 Year service duration to ensure maximum productivity and deliver timely results
