Basic Support program provides software support services during business hours as defined below, along with upgrades and updates to the products. One year of Basic Support is included with your product license purchase.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features new releases update service that helps you handle any mishaps
- 2 Business Hour - Phone Support service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum productivity and deliver timely results
