Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features web knowledge base access service for dependable efficiency with peace of mind
- 1 Hour - Phone Support service response time for better accommodation with maximum reliability
- 1 Month service duration to ensure maximum dependability and accurate results
