Veeam Premier Support provides high-touch exemplary IT support to our top-tier customers, through personalized and effective service executed through an account-dedicated Support Account Manager (SAM) who will assist you from the very beginning of the case until it is completely resolved.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Phone Support service included to resolve your problems
- 30 Minute - Severity Level 1/2/3/4 service response time for timely completion with increased dependability
- 4 Year service duration to ensure maximum productivity and deliver timely results