Basic Support program provides software support services during business hours as defined below, along with upgrades and updates to the products. One year of Basic Support is included with your product license purchase.
- Keeps your system optimally maintained with a predictable total cost of ownership
- New Releases Update service included to resolve your problems
- 2 Business Hour - Phone Support service response time for your convenience with maximum efficiency
- 2 Year service duration to ensure maximum productivity and deliver timely results
