Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Web Knowledge Base Access service included to resolve your problems
- 1 Hour - Phone Support service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum dependability and accurate results
