Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.
- Gives you complete peace of mind and confidence in your results
- Features web knowledge base access service for dependable efficiency with peace of mind
- 1 Hour - Phone Support service response time for better accommodation with maximum reliability
- 2 Year service duration to ensure maximum productivity and deliver timely results
