The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Protects your investment and adds value with increased reliability
- Phone Support service included to resolve your problems
- On-site support guarantees quick solutions with on-site availability of experts
- Next Business Day service response time for your convenience with maximum efficiency
- 23 Month service duration to ensure maximum dependability and accurate results
