The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Protects your investment and adds value with increased reliability
- Features phone support service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
- Next Business Day service response time for better accommodation with maximum reliability
- 20 Month service duration to ensure maximum productivity and deliver timely results
