The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Protects your investment and adds value with increased reliability
- Features phone support service that helps you handle any mishaps
- On-site support provides fast and easy approach to solve the issues
- Next Business Day service response time for timely completion with increased dependability
- 4 Year service duration to ensure maximum productivity and deliver timely results
