ADVANCED ENGINEERS. END-TO-END CASE MANAGEMENT. FASTER, FIRST-TIME RESOLUTIONS.
As IT budgets contract, you need to reduce complexity, decrease operational costs, and find ways to increase efficiency from your in-house IT support teams. Lenovo™ Premier Support manages routine support tasks, freeing IT focus on strategic efforts that move the organization forward.
Boost end-user productivity and limit downtime with direct access to elite Lenovo engineers who provide unscripted, advanced hardware and software support. For more complex issues, Lenovo Technical Account Management teams provide end-to-end case management for faster, first-time resolutions.
- Enhance the value of your equipment by purchasing extended warranty
- Features phone support service for dependable efficiency with peace of mind
- On-site support guarantees quick solutions with on-site availability of experts
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 4 Hour - Parts & Labor service response time for timely completion with increased dependability
- 5 Year service duration to ensure maximum dependability and accurate results
