Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
- Protects from breakdown after the manufacturer?s warranty expires
- Features phone support service that helps you handle any mishaps
- On-site support provides fast and easy approach to solve the issues
- Physical service sub type for better usability and increased efficiency
- Parts & Labor service characteristics for better usability and increased efficiency
- 4 Hour - Installation service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum efficiency and precise results
