Maximize uptime for mission-critical applications and workloads. The Advanced support level includes all the benefits of Essential services, plus 2-hour onsite response, 24 hours per day, 7 days per week:
- Two-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
- Enhance the value of your equipment by purchasing extended warranty
- Phone Support service included to resolve your problems
- On-site service location for better usability and increased efficiency
- Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency
- Parts and labor service characteristics allow reliable maintenance with added usability
- 2 Hour - Parts and labor service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum productivity and deliver timely results
