Why Premier Support?
As IT budgets contract, you need to reduce complexity and operational costs and find ways to increase efficiency from your in-house IT support teams. Lenovo Premier support can help by managing your routine support tasks, freeing up your IT staff to focus on strategic efforts that move the organization forward.
We can boost your end users' productivity and limit their downtime with direct access to elite Lenovo engineers who provide unscripted, advanced hardware and software support. Lenovo Technical Account Management teams also provide end-to-end case management for faster, hassle-free case resolution.
As IT budgets contract, you need to reduce complexity and operational costs and find ways to increase efficiency from your in-house IT support teams. Lenovo Premier support can help by managing your routine support tasks, freeing up your IT staff to focus on strategic efforts that move the organization forward.
We can boost your end users' productivity and limit their downtime with direct access to elite Lenovo engineers who provide unscripted, advanced hardware and software support. Lenovo Technical Account Management teams also provide end-to-end case management for faster, hassle-free case resolution.
- Offers extensive protection against the unexpected repair/replacement costs
- Single point of contact service provided allows productive and uninterrupted usage of your hardware with optimal coordination with your software
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 2 Year service duration to ensure maximum productivity and deliver timely results
