Why Premier Support? As IT budgets contract, you need to reduce complexity and operational costs and find ways to increase efficiency from your in-house IT support teams. Lenovo™ Premier support can help by managing your routine support tasks, freeing up your IT staff to focus on strategic efforts that move the organization forward.
We can boost your end users' productivity and limit their downtime with direct access to elite Lenovo™ engineers who provide unscripted, advanced hardware and software support. Lenovo™ Technical Account Management teams also provide end-to-end case management for faster, hassle-free case resolution.
- Warranty offers a dependable assurance solution with maximum productivity
- Troubleshooting helps you to identify the core of the issue and efficiently provides a long-term solution to ensure maximum usability
- On-site support helps you?limit any downtime to the absolute minimum
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- Next Business Day - Parts & Labor service response time for better accommodation with maximum reliability
- 39 Month service duration to ensure maximum efficiency and precise results
