We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.
Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
- Offers extensive protection against the unexpected repair/replacement costs
- Phone Support service included to resolve your problems
- Electronic and Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 3 Year service duration to ensure maximum productivity and deliver timely results
