The purpose of this addendum to the HPE Tech Care Service data sheet is to describe the HPE Tech Care Telco Service when purchased on eligible HPE products. Contact a local HPE sales office or HPE sales representative for detailed information on service availability and product eligibility.
This document identifies the specific deliverables, definitions, and limitations of this service level. All other service definitions remain as described within the HPE Tech Care Service data sheet and the Customer acknowledges and agrees that any service deliverables outside those defined by the HPE Tech Care Service data sheet and this addendum is outside the scope of this service.
- Gives you complete peace of mind and confidence in your results
- Features defective media retention service that helps you handle any mishaps
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 2 Hour - Phone Support service response time for your convenience with maximum efficiency
- 4 Year service duration to ensure maximum efficiency and precise results
