The purpose of this addendum to the HPE Tech Care Service data sheet is to describe the HPE Tech Care Telco Service when purchased on eligible HPE products. Contact a local HPE sales office or HPE sales representative for detailed information on service availability and product eligibility.
This document identifies the specific deliverables, definitions, and limitations of this service level. All other service definitions remain as described within the HPE Tech Care Service data sheet and the Customer acknowledges and agrees that any service deliverables outside those defined by the HPE Tech Care Service data sheet and this addendum is outside the scope of this service.
- Protects your investment and adds value with increased reliability
- Features comprehensive defective material retention service that helps you handle any mishaps
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 2 Hour - Phone Support service response time for timely completion with increased dependability
- 4 Year service duration to ensure maximum productivity and deliver timely results
