Overview
Created for service providers, HPE Cloudline Support Services are a selection of hardware support features designed to help keep your IT staff focused on your business, not on repair and maintenance activities. For eligible products, you can utilize Hewlett Packard Enterprise technical resources to provide remote diagnosis and support, scheduled onsite hardware repair/troubleshooting, or coverage for replacement components, including defective media retention (DMR). With HPE Cloudline Support Services, you can purchase the services that meet your specific needs.
Benefits
Access to expert Hewlett Packard Enterprise technical resources to help expedite problem resolution
- Protects from breakdown after the manufacturer?s warranty expires
- Parts Replacement service included to resolve your problems
- On-site support guarantees quick solutions with on-site availability of experts
- Parts and labor service characteristics allow reliable maintenance with added usability
- Parts & Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
