Overview
Created for service providers, HPE Cloudline Support Services are a selection of hardware support features designed to help keep your IT staff focused on your business, not on repair and maintenance activities. For eligible products, you can utilize Hewlett Packard Enterprise technical resources to provide remote diagnosis and support, scheduled onsite hardware repair/troubleshooting, or coverage for replacement components, including defective media retention (DMR). With HPE Cloudline Support Services, you can purchase the services that meet your specific needs.
Benefits
Access to expert Hewlett Packard Enterprise technical resources to help expedite problem resolution
- Helps you make an intelligent investment decision regarding the future of your equipment
- Features phone support service for dependable efficiency with peace of mind
- On-site support helps you?limit any downtime to the absolute minimum
- Parts and labor service characteristics allow reliable maintenance with added usability
- 5 Business Day - Parts and Labour service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum productivity and deliver timely results
