Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Benefits
May contribute to improved system performance and reduced downtime
- Enhance the value of your equipment by purchasing extended warranty
- Remote Diagnosis service included to resolve your problems
- Service Depot service location for better reliability and ensure maximum productivity
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Next Business Day - Replacement service response time for your convenience with maximum efficiency
- 1 Year service duration to ensure maximum productivity and deliver timely results
