Overview
Created for service providers, HPE Cloudline Support Services are a selection of hardware support features designed to help keep your IT staff focused on your business, not on repair and maintenance activities. For eligible products, you can utilize Hewlett Packard Enterprise technical resources to provide remote diagnosis and support, scheduled onsite hardware repair/troubleshooting, or coverage for replacement components, including defective media retention (DMR). With HPE Cloudline Support Services, you can purchase the services that meet your specific needs.
Benefits
Access to expert Hewlett Packard Enterprise technical resources to help expedite problem resolution
- Offers extensive protection against the unexpected repair/replacement costs
- Features parts replacement service that helps you handle any mishaps
- On-site support helps you?limit any downtime to the absolute minimum
- Parts & Labor service characteristics for better usability and increased efficiency
- 5 Business Day - Parts & Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum efficiency and precise results