Foundation Care Services
IT infrastructure support for servers, storage, networking and software to help you meet your availability requirements and have time to innovate.
Simplify your support experience
You deal with virtualised, mobile and cloud technologies that increase complexity and make 24x7 support a necessity. Your IT staff must become specialists in too many areas, taking their focus away from strategic initiatives. HPE Foundation Care Services can help you minimise the time needed to troubleshoot, monitor and remediate issues, while innovating for the future.
Stay up & running
HPE Foundation Care offers one place to resolve problems for hardware, firmware and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Choose the support that's right for you
Pick the level of IT infrastructure support coverage that meets your service-level agreement and budgetary requirements. HPE Foundation Care offers five levels of proactive support services designed to meet every need.
- Protects your investment and adds value with increased reliability
- Features repair service for dependable efficiency with peace of mind
- On-site support guarantees quick solutions with on-site availability of experts
- Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 4 Hour - Parts and Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
