Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.
- Enhance the value of your equipment by purchasing extended warranty
- Features repair service for dependable efficiency with peace of mind
- On-site support helps you?limit any downtime to the absolute minimum
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Parts and labor service response time for timely completion with increased dependability
- 5 Year service duration to ensure maximum productivity and deliver timely results