HPE OEM Parts Logistics service enables HPE OEM Partners to better serve their end Customers by providing unique part logistics and HPE quality back-end support. HPE technical resources assist HPE OEM Partners with remote troubleshooting, as needed, and help ensure that a part is dispatched and in their hands within four hours. The service is only available to qualifying HPE OEM Partners as determined by Hewlett Packard Enterprise.
The service, as described in this data sheet, is only available if HPE OEM Partners have entered an addendum outlining additional requirements for their authorization to receive the service and is not available for purchase separately. Any defined terms in this data sheet will have the meaning ascribed to them in the mutually agreed addendum.
- Provides reliable support to resolve all your technical issues
- Features defective media retention service for dependable efficiency with peace of mind
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for better reliability and ensure maximum productivity
- 4 Hour - Advance Parts Replacement service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum efficiency and precise results
