Overview
Created for service providers, HPE Cloudline Support Services are a selection of hardware support features designed to help keep your IT staff focused on your business, not on repair and maintenance activities. For eligible products, you can utilize Hewlett Packard Enterprise technical resources to provide remote diagnosis and support, scheduled onsite hardware repair/troubleshooting, or coverage for replacement components, including defective media retention (DMR). With HPE Cloudline Support Services, you can purchase the services that meet your specific needs.
Benefits
- Choice of service packages
- Delivery of the service at a mutually scheduled time convenient to your organization
- Helps you make an intelligent investment decision regarding the future of your equipment
- Features repair service that helps you handle any mishaps
- On-site service location for better usability and increased efficiency
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts and labor service characteristics allow reliable maintenance with added usability
- Parts and Labour service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum productivity and deliver timely results
