Overview
Created for service providers, HPE Cloudline Support Services are a selection of hardware support features designed to help keep your IT staff focused on your business, not on repair and maintenance activities. For eligible products, you can utilize Hewlett Packard Enterprise technical resources to provide remote diagnosis and support, scheduled onsite hardware repair/troubleshooting, or coverage for replacement components, including defective media retention (DMR). With HPE Cloudline Support Services, you can purchase the services that meet your specific needs.
Benefits
- Choice of service packages
- Delivery of the service at a mutually scheduled time convenient to your organization
- Offers extensive protection against the unexpected repair/replacement costs
- Repair service included to resolve your problems
- On-site service location for your convenience and ease of operation
- Electronic and Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- Parts and Labour service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum productivity and deliver timely results
