HPE Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Features
Provides 4-hour response for HPE hardware.
Provides 2-hour response on software support through telephone access to highly trained support personnel.
Updates HPE software and select third party software at a predictable cost.
Provides advantageous subscription savings on software updates.
Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features software support service for dependable efficiency with peace of mind
- Electronic service sub type makes it easier to categorize and track your concerns and tackle issues with maximum reliability
- 2 Hour - Software Support service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum productivity and deliver timely results
