Overview
Parts and Remote Service with defective media retention offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We'll ship replacement parts the next business day to your specified location - before you even return the defective parts to HP.
Benefits
No need to stock parts: Expedite access to replacement parts with Advance exchange.
Access to expert Technical help: Your service technicians can rely on experienced HP service technicians for remote problem diagnosis and support.
Shipping included: Shipping charges are included for standard delivery, and additional options are available for predetermined time-and-place delivery.
Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will provide a replacement disk and let you keep the old one.
Features
- Advanced parts exchange
- Next Business Day parts delivery
- Remote problem diagnosis and support
- Preferential parts discounts
- Defective Media Retention
- Helps you make an intelligent investment decision regarding the future of your equipment
- Parts Replacement service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for your convenience and ease of operation
- Next Business Day - Part Replacement service response time for better accommodation with maximum reliability
- 2 Year service duration to ensure maximum productivity and deliver timely results
