HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Defective Media Retention service included to resolve your problems
- On-site service location for better usability and increased efficiency
- Electronic and Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 9 x 5 Repair service availability for your convenience with maximum efficiency
- Next Business Day - Repair & Parts Replacement service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum productivity and deliver timely results
