HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.
- Remote problem diagnosis and technical telephone support.
- Next-business-day hardware exchange.
- Standard coverage window.
- Access to electronic support information and services.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Replacement service included to resolve your problems
- On-site service location for your convenience and ease of operation
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts service characteristics for better usability and increased efficiency
- Next Business Day - Replacement & Parts Replacement service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
