FortiCare Essential is the base-level service targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 9x and below and to low-end FortiWifi devices. RMA is on a return-and-replace basis at this service level.
- Gives you complete peace of mind and confidence in your results
- Firmware Updates service included to resolve your problems
- Service Depot service location for better usability and increased efficiency
- Next Business Day - Replacement service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum productivity and deliver timely results
