FortiCare Essential is the base-level service targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 9x and below and to low-end FortiWifi devices. RMA is on a return-and-replace basis at this service level.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Firmware Updates service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Next Business Day - Replacement service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum efficiency and precise results
