FortiCare Support Services is per-device support services, and it provides customers access to over 1,800 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Parts Replacement service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for better reliability and ensure maximum productivity
- Next Business Day - Part Replacement service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum productivity and deliver timely results
