FortiCare Support Services
is per-device support services, and it provides customers access to over 1,800 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Phone Support service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for your convenience and ease of operation
- Next Business Day - Part Replacement service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum efficiency and precise results
