FortiCare Support Services is per-device support services, and it provides customers access to over 1,800 experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
- Provides reliable support to resolve all your technical issues
- Features parts replacement service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for better usability and increased efficiency
- Next Business Day - Parts Replacement service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum dependability and accurate results