Extreme Networks Premier Services Provide You with a Personal Advocate who will Track Every Case from Beginning to End
Expert knowledge at your fingertips
Know you have the responsive networking expertise you need and take advantage of an engineering knowledge pool with extensive industry tenure.
Unburden your staff
Relieve your IT team from the demands of unfamiliar crisis scenarios and redirect their effort to the projects that align with their talents and existing skill set.
Support when you need it
Count on an expert support team. No matter who you talk with, they're wearing an Extreme Networks badge.
Whiteglove service
Rely on a single point of contact who will expedite your resolution. When you have a critical problem, your Premier Delivery Manager will work with you through to resolution.
- Protects your investment and adds value with increased reliability
- Replacement service included to resolve your problems
- Next Business Day - Replacement service response time for your convenience with maximum efficiency
- 1 Year service duration to ensure maximum productivity and deliver timely results
