Premier Support from Extreme Networks is a proactive, high touch, post-sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimum levels. Extreme Networks Premier Software Support Service offering provides technical support and update and/or upgrade support, for Covered Products (as defined herein).
Extreme Networks offerings further grant customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks Application Software
Extreme Networks offerings further grant customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks Application Software
- Provides reliable support to resolve all your technical issues
- Features web support service that helps you handle any mishaps
- 15 Minute - Phone Support service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum efficiency and precise results
