Maintenance and Support
Protect your network investment
Extreme Networks preventive maintenance helps to avoid future issues, while our Technical Assistance Center (TAC) team and eSupport website enable you to quickly research and resolve issues. ExtremeWorks Maintenance and Support provides you with the security of knowing that you have access to expertise and support when the unexpected occurs.
Our ExtremeWorks service solutions include all the critical elements to help make your network operation successful:
- Technical assistance 24x7x365
- Software updates
- Hardware replacement options for parts
- eSupport, which provides direct access to solutions, documentation, design
- Protects your investment and adds value with increased reliability
- Parts Replacement service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
- Parts service characteristics for your convenience and ease of operation
- Next Business Day - Shipment service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum dependability and accurate results
