This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Provides reliable support to resolve all your technical issues
- Features parts replacement service that helps you handle any mishaps
- Service Depot service location for better reliability and ensure maximum productivity
- Parts service characteristics for better reliability and ensure maximum productivity
- 4 Hour - Advance Parts Replacement service response time for timely completion with increased dependability
