Cisco Partner Lifecycle Services (PLS) is a suite of partner branded and delivered offers, benefits, and capabilities, all aligned to accelerate customer outcomes and drive partner relevance, differentiation, and profitability.
Partner Lifecycle Services - Support (PLS-Support) is the first offer under PLS. It allows eligible partners to brand and deliver the same level of support as Cisco Solution Support, expanding service delivery scope and strengthening customer relationships. The benefits of PLS-Support address issues beyond just hardware or software. Its holistic scope means it is ideal for multi-vendor customer environments built from interconnected software, hardware, and devices.
Increasing complexity, a shortage of talent, and a focus on achieving business outcomes through technology investments drive customers to identify partners who understand their vertical and can deliver premium level, multi-vendor solution support.
- Protects your investment and adds value with increased reliability
- Features phone support service for dependable efficiency with peace of mind
- Next Business Day service response time for better accommodation with maximum reliability
