This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Protects your investment and adds value with increased reliability
- Features parts replacement service for dependable efficiency with peace of mind
- On-site support provides fast and easy approach to solve the issues
- Parts service characteristics for better reliability and ensure maximum productivity
- 4 Hour - Advance Parts Replacement service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum dependability and accurate results
