What is Solution Support?
Engineer experts who focus on hardware and software from Cisco and other providers are your primary point of contact. They are accountable for multiproduct, multivendor issue resolution across your deployment.
Benefits
Get complex issues solved on average 44 percent faster than with product support.
Innovate with confidence
Cisco architecture experts are on hand to help you succeed.
Focus on your business
We'll take the lead on managing complex solution issues so you can stay focused on serving your customers and running your business.
Resolve issues quickly
Accelerate the problem-solving process with a solution-level service that fixes complex issues faster than product support.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features phone support service for dependable efficiency with peace of mind
- Get valuable support at your doorstep without traveling one bit
- 4 Hour service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum productivity and deliver timely results
