The Internet of Everything creates opportunities to improve productivity, efficiency, and customer engagement. The network is at the heart of this innovation. It must support apps and devices, help enable personal experiences, and connect to clouds more securely.
Our services proactively support, optimize,and help secure your network so you can pay more attention to running your business.
Smart Net Total Care helps solve problems faster, improves operational efficiency, and reduces the risk of downtime. It gives you more time to focus on business innovation while proactively supporting your infrastructure.
- Proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
- Comprehensive, web-based user community for self-service support of smart capabilities
- 24-hour access to Cisco online resources
- Access to operating system (OS) software updates and upgrades
- Advance hardware replacement -- including 2-hour, 4-hour and next-business day options
- Global, 24-hour access to the Cisco Technical Assistance Center for covered devices
