Essential
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
- Offers extensive protection against the unexpected repair/replacement costs
- Phone Support service included to resolve your problems
- On-site service location for your convenience and ease of operation
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 4 Hour - Parts and Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
