Essential
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
Four-hour onsite response, 24 hours per day, 7 days per week
Base warranty upgrade covering onsite installation of all replacement parts
YourDrive YourData retention service
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
Four-hour onsite response, 24 hours per day, 7 days per week
Base warranty upgrade covering onsite installation of all replacement parts
YourDrive YourData retention service
- Protects from breakdown after the manufacturer?s warranty expires
- Features installation service that helps you handle any mishaps
- On-site support guarantees quick solutions with on-site availability of experts
- Electronic and Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Parts and Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results